(800) 323 - ETCH

 

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Our Policies

1. If you are mailing in a check or money order please remember to include shipping charges to your total purchase amount.
   
   
2. Please send completed order information on order form including shipping charges. The easiest way to do this is to add the items to your cart, go to the order form, print it out and mail your order form with check or money order to us. Please make check or money order payable to:

P.E.F. Inc.
380 Jefferson Blvd.
Warwick, R.I. 02886

3. If you are paying by credit card, shipping charges will automatically by added to your order.
   
   
4. Sorry no C.O.D.
   
   
5. All prices are listed in US funds. International orders will be processed at the current conversion rates. Please use bank or postal money order payable in US funds.
   
   
6. Fax orders:
   You can fax your orders twenty-four hours a day, seven days a week to: (401) 738-9412. Orders will be processed upon receipt of check/money order or credit card approval.
   
   

Shipping & Handling

All items are shipped UPS Ground or 2nd day only.

Returns

Our satisfaction guarantee and "terms" are old fashioned but simple. If you're not 100% satisfied with the quality of any of our products, simply return the item to us for a refund (shipping costs not included). Refunds will be issued within 10 days.

Ordering Online and Security

When you place an order at PrecisionEtch.com web site, you can be assured that the payment information you are providing will only be viewed by those with the proper authorization. This is possible through the use of Secure Socket Layers, or SSL.

Your order and payment information is transmitted on a secure "layer", shown by the letters "https" at the beginning of the Web site URL when you arrive at the ordering page. If you are using Netscape or Microsoft compatible browsers, you will notice an unbroken key or lock at the bottom. The use of the SSL will scramble (encrypt) the information sent from your computer to our server. When we retrieve your order, we have the authority to de-scramble (decrypt) your order and payment information. Online shopping is convenient, easy and secure. If you don't feel comfortable using our Secure Socket to send your credit card number, you can use our toll free number to place your order.

PRIVACY POLICY

PrecisionEtch.com values its customers and all technically feasible steps are taken to protect their privacy. In general, when you visit our web site and access information, you remain anonymous. Personal information from visitors to our web site is collected on a voluntary basis only and an explanation is provided as to its use at the time it is requested. This collected personal information is used to respond to online queries, supply requested information on PrecisionEtch.com products and services, ship ordered products, establish approved links, and for internal market analysis. We do not sell or rent personal information to third parties.